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Claire Bowman is an assistant in the Department of Visitor Services.
Claire Bowman, Visitor Services Assistant
Posted: Tuesday, February 15, 2011
Here at the Met, no two days are alike, especially in my job as a member of the Visitor Services staff. Each new person who comes into the Museum has new questions. Many visitors feel overwhelmed by the immensity of the Museum's collections, and may not know quite where to begin. When people ask my colleagues or me for guidance, we encourage them to join a Museum Highlights Tour or to pick up helpful printed materials such as a Museum Floor Plan, a list of the day's events, or one of our Family Guides. I find the best approach is to try to imagine myself in the visitor's shoes and ask, "What might this person need to help her comfortably enjoy the Museum and get the most out of her visit?"
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