The Museum welcomes all visitors. In addition to meeting the standards of physical accessibility outlined below, the Museum also offers events and programs to accommodate all audiences on a regular basis. See Programs for Visitors with Disabilities for more information.

Please note that because of its landmark status, The Cloisters has somewhat limited accessibility for visitors with mobility impairments. See The Cloisters for more information.

Parking

Designated spaces are available in the parking garage for visitors with disabilities. The clearance is six feet, six inches (6' 6"). Alternate arrangements can be made in advance for visitors with disabilities traveling in oversized vehicles. Please call 212-879-5500, ext. 3561, between 9:00 a.m. and 5:00 p.m., Monday through Friday. See General Information for parking rates and hours.

Wheelchairs

Wheelchair Accessible

The Museum is accessible to wheelchair users via the street-level entrance at Fifth Avenue and 81st Street or the Museum Parking Garage at Fifth Avenue and 80th Street. Wheelchairs are available free of charge at coat check areas on a first come, first-served basis. Reservations are not necessary. Volunteer guides are available (by appointment only) to escort wheelchair users in the Museum. Please call 212-570-3954 for more information or to make an appointment. An Access Map is available at the information desks in the Great Hall and in the Ruth and Harold D. Uris Center for Education.

Assistive Listening Devices

Assistive Listening Systems

A limited number of FM assistive listening devices for Museum tours and programs are available at the Audio Guide desk in the Great Hall. See Audio Guide for more information. The Grace Rainey Rogers Auditorium and the Ruth and Harold D. Uris Center for Education are equipped with infrared sound enhancement systems (headsets and neck loops). To obtain a headset or neck loop in the Grace Rainey Rogers Auditorium, please ask an usher. In the Ruth and Harold D. Uris Center for Education, please see the relevant program leader to obtain a headset or neck loop. Headsets and neck loops are available free of charge with identification.

Sign Language Interpretation

Sign Language Interpretation

The Museum offers a variety of programs with Sign Language interpretation and in American Sign Language with voice interpretation on a regular basis. See Programs for Visitors with Disabilities for more information.

Large Print

Accessible Print

Large-print labels are available for some special exhibitions. They can be found in plexiglass dispensers at entrances to these exhibitions.

Service Animals

Service animals are welcome in the Museum.

Guided Touch and Verbal Imaging Tours

Access (Other Than Print or Braille) for Individuals Who Are Blind or Have Low Vision Touch Tour Audio Description

The Museum offers guided touch and verbal imaging tours for visitors who are blind or partially sighted. See Programs for Visitors Who Are Blind or Partially Sighted for more information.

Public Telephones

Telephone Accessible TTY Accessible

There are public telephones with volume control located in the Museum. A public TTY is located at the entrance to the Parking Garage.

Programs for Visitors with Disabilities

Wheelchair Accessible Assistive Listening Systems Access (Other Than Print or Braille) for Individuals Who Are Blind or Have Low Vision Touch Tour Audio Description Sign Language Interpretation

The Museum offers events and programs for all audiences on a regular basis. See Programs for Visitors with Disabilities for more information.

Museum Hours
Monday: Closed (Except Holiday Mondays)
Tuesday–Thursday: 9:30 a.m.–5:30 p.m.
Friday and Saturday: 9:30 a.m.–9:00 p.m.
Sunday: 9:30 a.m.–5:30 p.m.

Address
1000 Fifth Avenue at 82nd Street
New York, New York 10028-0198
Information: 212-535-7710
TTY: 212-570-3828
Directions

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