The Museum welcomes all visitors. In addition to meeting the standards of physical accessibility outlined below, the Museum also offers events and programs to accommodate all audiences on a regular basis. See Programs for Visitors with Disabilities for more information.

Please note that because of its landmark status, The Cloisters has somewhat limited accessibility for visitors with mobility impairments. See The Cloisters for more information.

Parking

Please Note: Garage Entrance Elevator Undergoing Upgrade
Between Tuesday, July 6 and Sunday, August 29, the elevator at the Museum's parking garage entrance will undergo mechanical upgrades to improve service and reliability. During this period, visitors who are unable to use stairs will be able to access the Museum through the Ruth and Harold D. Uris Center for Education entrance at Fifth Avenue and 81st Street. This entrance is level with the plaza in front of the Museum and is located south of the main entrance and steps. Thank you for your patience as we complete this critical upgrade.

Designated spaces are available in the parking garage for visitors with disabilities. The clearance is six feet, six inches (6' 6"). Alternate arrangements can be made in advance for visitors with disabilities traveling in oversized vehicles. Please call 212-650-2010, between 9:00 a.m. and 5:00 p.m., Monday through Friday. See General Information for parking rates and hours.

Wheelchairs

Wheelchair Accessible

The Museum is accessible to wheelchair users via the street-level entrance at Fifth Avenue and 81st Street or the Museum Parking Garage at Fifth Avenue and 80th Street. Wheelchairs are available free of charge at coat check areas on a first come, first-served basis. Advance reservations are not available.

Appointments may be made in advance for a volunteer guide to escort wheelchair users in the Museum. Please call 212-570-3954 to make an appointment (two weeks' notice is preferred). To learn more about programs for visitors with disabilities, call 212-650-2010.

Elevators and escalators are located throughout the building. The Museum's Access Map, a brochure with detailed information, is also available at the Information Desks or by mail. Please call 212-650-2010 (TTY: 212-570-3828) during office hours, or email us at access@metmuseum.org to request a copy.

Assistive Listening Devices

Assistive Listening Systems

A limited number of FM assistive listening devices for Museum tours and programs are available at the Audio Guide desk in the Great Hall. See Audio Guide for more information. The Grace Rainey Rogers Auditorium and the Ruth and Harold D. Uris Center for Education are equipped with infrared sound enhancement systems (headsets and neck loops). To obtain a headset or neck loop in the Grace Rainey Rogers Auditorium, please ask an usher. In the Ruth and Harold D. Uris Center for Education, please see the relevant program leader to obtain a headset or neck loop. Headsets and neck loops are available free of charge with identification.

Sign Language Interpretation

Sign Language Interpretation

The Museum offers a variety of programs with Sign Language interpretation and in American Sign Language with voice interpretation on a regular basis. See Programs for Visitors with Disabilities for more information.

Large Print

Accessible Print

Large-print labels are available for some special exhibitions. They can be found in Plexiglas dispensers at entrances to these exhibitions.

Service Animals

Service animals are welcome in the Museum.

Guided Touch and Verbal Imaging Tours

Access (Other Than Print or Braille) for Individuals Who Are Blind or Have Low Vision Touch Tour Audio Description

The Museum offers guided touch and verbal imaging tours for visitors who are blind or partially sighted. See Programs for Visitors Who Are Blind or Partially Sighted for more information.

Public Telephones

Telephone Accessible TTY Accessible

There are public telephones with volume control located in the Museum. A public TTY is located at the entrance to the Parking Garage.

Programs for Visitors with Disabilities

Wheelchair Accessible Assistive Listening Systems Access (Other Than Print or Braille) for Individuals Who Are Blind or Have Low Vision Touch Tour Audio Description Sign Language Interpretation

The Museum offers events and programs for all audiences on a regular basis. See Programs for Visitors with Disabilities for more information.

Museum Hours
Monday: Closed (Except Holiday Mondays)
Tuesday–Thursday: 9:30 a.m.–5:30 p.m.
Friday and Saturday: 9:30 a.m.–9:00 p.m.
Sunday: 9:30 a.m.–5:30 p.m.

Address
1000 Fifth Avenue at 82nd Street
New York, New York 10028-0198
Information: 212-535-7710
TTY: 212-570-3828
Directions