Events/ Ongoing Programs/ MetCreates/ Children's Classes/ Frequently Asked Questions: Children’s Classes at The Met

Frequently Asked Questions: Children’s Classes at The Met

How do I register my child for a Children's Class at The Met?
All registration takes place online. You may view specific class descriptions, instructors, dates, times, and associated fees, and follow links to registration, here. Museum Members receive priority registration and a 15% discount.

What is your cancellation policy?
Refunds may be issued prior to the first class session and are subject to a $25 processing fee. After the first class session, the maximum refund available is 50% of the full cost of the course. Refunds are not available after the first three class sessions.

Please note that we are unable to prorate classes; the entire course must be purchased at the time of registration.

Exchanges within the same semester may be granted on a case-by-case basis. Please call 212-570-3961 or email familyprograms@metmuseum.org.

How will the Museum communicate with me regarding my child's registration?
Upon registration, you will receive an automated confirmation and receipt of your purchase. In the weeks before the class begins, you will receive a detailed confirmation from Family Programs at The Met with all information pertinent to the class.

What should I tell the Museum about my child?
Please share any information you feel will make your child's participation in the class more successful, including effective learning and behavioral strategies that you and/or teachers have implemented. Also share any other key information, including any allergies and/or need for access accommodations. Call 212-570-3961 or email familyprograms@metmuseum.org.

Where should my child meet their instructor and class each week?
Please see your confirmation letter for class locations. We will email you at least a day in advance of class if the meeting location changes.

What will my child need to bring to class?
The Museum provides all art materials. Class instructors may occasionally ask children and families to bring in items for inspiration or sharing. The Museum is not responsible for personal items left in the galleries or classrooms.

How should my child dress for class?
If your child is enrolled in an art-making class, we encourage them to dress for mess! Smocks are provided. Temperatures vary throughout the Museum; your child may wish to bring a sweater.

What happens if we are running behind schedule and my child is late?
Instructors and assistants will make every effort to introduce children to instructions or activities they have missed. If you arrive later than the designated drop-off period, and the class is already in the galleries, please look for signs on the classroom door indicating the gallery to be visited that day and escort your child to the group.

What happens if my child is absent from a registered class date?
We are unable to provide make-up classes for children who cannot attend a class session. Please contact your instructor in advance if your child will miss a class. In the unlikely event that the Museum cancels a class date, a make-up date will be scheduled and communicated in advance.

My child's class is a drop-off program. Where should I wait?
You may visit the galleries (please ask the instructor for an admission ticket if you are not a member) or wait in the Ruth and Harold D. Uris Center for Education. Please meet your child in the designated location at the end of each class session.

May my child bring snacks to class?
Please arrange for snack time before and after classes. For the safety and consideration of other attendees, we ask that children and families do not bring food or drink (except water bottles) to class sessions.

What is the behavioral policy for classes at The Met?
We strive to create a safe and fun learning experience for all children in our programs. We expect students to be respectful and kind at all times and to always follow safety and behavioral rules set by class instructors and Museum staff. If a problem arises, instructors will first review rules and the situation with the student, and they will follow up with the parent or guardian if the problem is not resolved. The Museum reserves the right to withdraw a student from a class due to behavioral concerns without a refund.

May my child bring a friend or sibling to class?
Class is limited to those who are enrolled. No additional children may join any of the class sessions.

What happens to the artwork my child creates?
Participants will take home all artwork created at the Museum. Class instructors may request that artwork is kept safe at the Museum until the last day of class.