Group of visitors with disabilities walking with guide dogs in front of a large tapestry.

Groups of Visitors with Disabilities

The Museum welcomes groups of all abilities. We tailor our programs to fit the needs, abilities, and interests of people with disabilities of all ages. Choose a guided visit with a trained Museum staff or a self-guided visit to explore the galleries with your group on your own.

The Museum is committed to making its collection, buildings, programs, and services accessible to all audiences.

School Groups: We can adapt guided visits to the varying needs of students on school visits. To request a visit appointment for your class, please see School Groups. A social narrative (PDF) prepares students on the autism spectrum for a guided school visit.

Appointments are required for all groups visiting the Museum.

Group Fees

For information regarding group visit fees, contact access@metmuseum.org.

Guided Visits

Trained Museum staff lead these experiences and offer tailored opportunities for your group to make the most of its encounters with great works of art. We can work with you to develop a program that meets your group's needs and interests.

To request a guided visit for your group, please complete the Guided Visit Request Form at least three weeks in advance. All visits are subject to guide availability.

With advance notice, assistive listening devices (headsets and neck loops) and/or a Sign Language interpreter may be requested for any guided program.

Guided tours with touch and verbal description are available by appointment to groups including visitors who are blind or partially sighted. See For Visitors Who Are Blind or Partially Sighted for more details.

Group Size

A guided group must have no more than 50 individuals.

Self-Guided Visits and Lecturing

We invite you to explore The Met collection independently. Please note that self-guided visits also require appointments. To request a self-guided visit for your group, please complete the Self-Guided Visit Request Forms at least two weeks in advance.

Lecturing is not permitted in special exhibitions. The Museum cannot guarantee access to all galleries at all times.

Group Size

A self-guided group must have a minimum of six individuals and a maximum of fifty.

Audio Guides

Audio Guide devices are not currently available. Stream or download the latest Audio Guide content to your personal device. Enhance your visit to The Met Cloisters with the Bloomberg Connects app.

Frequently Asked Questions

How do I book a group visit?

Appointments are required for all groups visiting the Museum. To request an appointment at The Met Fifth Avenue or The Met Cloisters, please fill out the Visit Request Form for Groups with Disabilities.

We have a guided visit scheduled, but we have additional guests that want to attend. Is this okay?

Please notify us as soon as possible at access@metmuseum.org so that we can assess the feasibility of your request.

How do I reschedule or cancel a confirmed group appointment?

All requests to change or cancel existing appointments must be made via email to access@metmuseum.org. Please include your name, confirmation number, name of organization, and date and time of your visit. If you need to reschedule or cancel a guided visit, please let us know at least one week in advance.

If we schedule a guided visit for a specific time, may we arrive earlier and look around on our own?

Due to the number of groups scheduled throughout the day, we ask that you arrive at your scheduled time. Your group is more than welcome to explore the rest of the Museum after your scheduled visit.

Do you have a place for buses or large vans to park at the Museum?

Buses may drop off passengers along Fifth Avenue but may not stand or park there. There is no bus parking in the vicinity of the Museum. We recommend referencing the New York City Department of Transportation website for bus layover locations.

The Met Fifth Avenue's parking garage can accommodate smaller vans. The clearance is six feet, six inches (6' 6"). Designated spaces are available in the parking garage for visitors with disabilities. Alternate arrangements can be made in advance for visitors with disabilities traveling in oversized vehicles. Please call 212-650-2010, between 9 am and 5 pm, Monday through Friday.

Some of our group’s attendees are wheelchair users or need step-free access. Is the Museum accessible?

The Met Fifth Avenue is accessible to wheelchair users and others who need step-free access. Accessible entrances are located at Fifth Avenue and 81st Street and through the parking garage at Fifth Avenue and 80th Street.

Accessibility at The Met Cloisters is somewhat limited for wheelchair users and others who need step-free access due to the building’s landmark status. A free shuttle service is available to visitors requiring step-free access to enter the building. The pick-up stop is located near the Postern entrance and will transport visitors to and from an accessible entrance inside the Museum’s courtyard.

For more information and assistance with planning your group visit, contact access@metmuseum.org.

How should I prepare for my group visit?

We encourage you to familiarize yourself with The Met before bringing your group to the Museum. There are a range of resources for you, including:

  • Museum Map
    The Museum's fully interactive map allows you to learn more about the building's layout and the artworks currently on view.
  • Heilbrunn Timeline of Art History
    The Heilbrunn Timeline of Art History presents The Met collection via a chronological, geographical, and thematic exploration of global art history.
  • Collection Areas
    Read about the Museum's seventeen curatorial departments and how they study, exhibit, and care for the objects in the collections.

Please also review Group Guidelines before bringing your group to the Museum.

I have another question that is not answered here.

We are happy to help. Contact us at access@metmuseum.org.

Program Support

Access Programs at the Museum are made possible by

Generous support is also provided by the Filomen M. D'Agostino Foundation.

Additional support is provided by Estate of Doris Alperdt, The Andrew W. Mellon Foundation, The Ceil & Michael E. Pulitzer Foundation, Renate, Hans & Maria Hofmann Trust, Allene Reuss Memorial Trust, Jane B. Wachsler, The J.M. Foundation, New York City Department of Cultural Affairs, Philip Elenko, and The Murray G. and Beatrice H. Sherman Charitable Trust.