Accessibility

Accessible entrances are located at Fifth Avenue and 81st Street and through the parking garage at Fifth Avenue and 80th Street.

Hearing loops are installed at all Ticketing and Information Desks in the Great Hall and Burke Hall in the Uris Center for Education. Look for signage about assistive listening options in exhibitions with audio components. Assistive listening devices with headsets or neck loops are available for Museum tours and programs. In Grace Rainey Rogers auditorium, ask an usher. In classrooms in the Ruth and Harold D. Uris Center for Education, ask staff.

The Met Fifth Avenue Audio Guide stops and transcripts are free on our website.

Closed captions are available for virtual Museum events and most online features and resources. If you require Real-Time captioning for live events, contact us at least two weeks in advance (subject to the availability of captioners). We can have videos without captions on our website captioned upon request. See contact information above.

Outside food and drinks are prohibited except for visitors with food related medical concerns. Water in a secure bottle is allowed. Visitors will be asked to dispose of food and drinks before entering the Museum. Food and drink (other than water in a secure bottle) is not permitted in the galleries. Dining options are also available at the Museum.

Large print maps are available upon request from any Information Desk. Large print label booklets for select exhibitions are available at exhibition entrances or via a QR code on the website.

The Museum parking garage is located at Fifth Avenue and 80th Street.

Designated spaces are available in the parking garage for disabled parking permit holders. The clearance is six feet, six inches (6' 6"). Alternate arrangements can be made in advance for visitors with disabilities traveling in oversized vehicles. Please call 212-570-1437 for more information.

Visit this link for more information about parking.

The Museum is accessible to wheelchair users and others who need to avoid stairs. Ask staff if you need assistance locating elevators or step-free routes. You can find step-free routes through the Museum using the interactive map.

There may be lines to enter the Museum or to visit an exhibition. If you are unable to stand in line, please speak to a staff member.

Seating is available throughout the Museum galleries.

Visitors with disabilities may borrow a stool in Burke Hall inside the 81st Street entrance or ask at the Admissions Desk.

Service animals are welcome. Pets and emotional support animals are not allowed.

Sign Language interpreters may be requested for Museum programs. At least two weeks' notice is required. Email access@metmuseum.org.

Upcoming Events for Visitors who are Deaf and Hard of Hearing

A visitor with a disability qualifies for a discounted ticket price of $22. This ticket must be purchased in person. A caregiver accompanying a visitor with a disability is eligible for complimentary admission.

Verbal description is available for Museum events with two weeks' notice. Verbal imaging tours are available free of charge to visitors who are blind or partially sighted, with advance notice. For more information, call 212-650-2010, or email access@metmuseum.org.

• Upcoming Events for Visitors who are Blind or Partially Sighted
  

Visitors with disabilities may use mobility devices, including manual and electric wheelchairs, mobility scooters, and manually powered mobility aids (such as walkers, canes, and crutches) in all areas open to public pedestrian use. You may also use certain electronic personal assistance mobility devices (EPAMDs) in areas open to public pedestrian use in accordance with Museum guidelines. Please contact access@metmuseum.org or 212-650-2010 for guidelines and to make a reservation.

Visitors may borrow manual wheelchairs (standard and wide) from the coat check at the 81st Street entrance on a first-come, first-served basis. If you plan to borrow a Museum wheelchair and need assistance, please visit with a companion.

The Met is committed to facilitating accessibility and usability of its website, https://www.metmuseum.org, for all people with disabilities. We are working to implement digital accessibility standards in accordance with the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and the revised 508 Standards developed by the United States Access Board. Our efforts to create an optimally accessible digital experience are ongoing. If you have specific questions or concerns about the accessibility of a particular web page on https://www.metmuseum.org, please contact us at digitalsupport@metmuseum.org. To report a website accessibility issue, please specify the web page in your e-mail, and we will make all reasonable efforts to make that page accessible for you.